giant eagle complaints giant eagle complaints

I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. The store manager Brandon did nothing! She acted as though I was trying to do something bad. Not even sure it was USDA Choice. DONATE NOW! I just don't understand how this could happen. It's unbelievably immoral and despicable! They were absolutely the worst. I have purchased this chicken many times in the past and it was always delicious. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Giant Eagle, (store #4029). I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. The first transaction that I did online in fact, did go through. I mean every one. Procedure is simple and painless and the staff is ALWAYS pleasant. Your self check out is hardly a convenience. So I did this time. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Further, The stores take no responsibility for alcohol consumption in their stores. 3. Giant Eagle's Customer Service is despicable! Put prices on product instead of bar code or make sure bar code is right. Very abrasive. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. I will NEVER walk in a Giant Eagle again! I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. The associate said to go ahead. ***** *******. File a complaint. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Claim it and get a lot of features. Country fried steak & eggs were. Author: Pittsburgh, Pennsylvania. Some of my articles are about CX (customer experience) and leadership. Need a loyalty card to self check out 108 total complaints in the last 3 years. Desired outcome: they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Also, the new perks, pro perks, fuel perks thing is so complex and confusing. I explained exactly as above and as she is my child - its really no ones business. I am actually highly disgusted with this kind of customer service and hope this won't continue . Made formal complaint with Customer Care. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Not a good look for Giant Eagle. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! She hardly had a voice and could hardly hold her head up. Desired outcome: I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Jan 26 2021 I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. It's not hard to be a decent human being. Absurd! At first, it was alright, but it progressively got worse along the way. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. This is not acceptable. Why I constantly continue have this on going issue with this pharmacy has be baffled? I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Decided to give GE another chance only to be disappointed again. AND i understand some giant eagle's are charging for those bags! I also work for a pharmacy in the area for 5 years. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Immediately a woman who works there came over and started bagging my items while I was scanning them. I said well we waited all that time and the car ahead of us received their prescription so how we would know? Rude staff Better Business Bureau: Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. I wanted 2.5lbs Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. In recent years they've started carrying more organic and vegetarian products, which is great. 261 7008. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Thank you. How does that help with a person that wants a grocery list AHEAD of time? If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. I'll go to Kroger's from now on. What ever you feel is right. The attendant looked to find it in the car wash and could not. Phone number +1 412 914 0830. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. I paid for a SHOWROOM car wash and parts of my car weren't even touched! See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Wide selection of private brand goods. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . I apologize for any inconvenience caused by the action taken with this particular gift card. No one seemed to care about the mistake made in the store. Local grocery store in north eastern US. I realize that's how it works. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Desired outcome: Can you imagine what I think you can do with this lousy idea?! 6932 West Central Ave, Toledo, OH 43617. Giant Eagle has extremely terrible customer service. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Desired outcome: The kitchen manager was the cashier. Then why text me in the first place! Submitting a response indicates a willingness to work with customers to make things right. Working for curbside sucked. Desired outcome: They are not the only game in town. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My family work there. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. In hopes to fix this issue for me and other customers for future. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. 6932 West Central Ave, Toledo, OH 43617. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Early History. Their produce is always rotten. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. I asked that they contact me and one customer service representative never even filed the complaint. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. I am first off disappointed by the new renovation. Verification can help ensure real people write reviews about real companies. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Click here to get notifications about new complaints of Giant Eagle. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. 54% of Giant Eagle employees are women, while 46% are men. if customer service reviewed purchases they woul see all are made in my name with my debit card. Giant Eagle reviews & complaints. Very truly yours,Giant EagleClaims Department. I buy brand name wines and medicines and detergents at this store and its also in walking distance. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Just wait. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Older lady mid 50s, blond curly hair, blue eyes. Here are 8 tips for writing great reviews. Giant Eagle Grocery - CentralPercentum GetGo. Nov 25, 2022, 12:13 PM PST Anyone can write a Trustpilot review. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Thank you. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. As I cant see how I am the only person experiencing this problem. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Why stop with ads in the mail? ADDITIONAL LINKS Browse; Login . Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. The cherry turnovers had no cherries in them. None I'm never coming back. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Jason (Columbia US) thanks for the listen. i recently shopped at the local giant eagle for groceries. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Highly disappointed! I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Theres no reason I should be getting the runaround like this from a big company like this. . The store is in Brooklyn ohio. $#*! It is very challenging to get answers from customer service. Category Food & Beverages. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! I have proof in black-and-white. Here clients can delve deep into delicious meals, and tast. Terrible Terrible Terrible. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Large croissants. The public deserves better than the service that GE provides. code: [protected] [protected]. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Get the food ad on the mailers. Never go there again! Click here to get notifications about new complaints of Giant Eagle. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Help even if you are not a cashier, you work for GetGo! Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. This will surely increase the credibility of your complaint. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. HIGHEST PRICES ANY WHERE! Note that complaint text that is displayed might not represent all complaints filed with BBB. Would never buy them again. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Too bad. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. We also ensure all reviews are published without moderation. The program was launched at 34 locations in 2021. It's more of an inconvenience than a convenience. Check out machines worst than Kroger's attendent had to be called 4 times I never recieved them, yet I was still charged for ordering them. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. Category Food & Beverages. Giant Eagle reviews & complaints. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: